Refund Policy

Dissatisfaction with Your Purchase

Our Product Research Team dedicates considerable effort to curating items we believe you’ll love—sourcing products that meet market demand, are trending, or are popular right now.

  • As a small business, we ask that you perform due diligence by researching (including searching online) before placing an order. If you feel a product isn’t what you’re looking for or doesn’t meet your needs, please do not complete the purchase.

  • While we understand you may be unhappy with your item, our operational costs have already been incurred, so all sales are final and refunds cannot be issued.

Incorrect Item Received

An incorrect item means you received something completely different from what’s listed on our website.

  • Example 1 (Will be replaced): You ordered a dress but received a pair of shoes.

  • Example 2 (Will be replaced): You ordered lipstick but received mascara.

  • Example 3 (Will not be replaced): You ordered a weighted plushie and feel it isn’t weighted.

    • We strive to provide comprehensive product details so customers can decide whether to proceed with their purchase.

  • Example 4 (Will not be replaced): You ordered a jacket in size Large but feel that you received a size Small.

    • Again, we encourage you to review all product information before ordering to ensure it meets your needs.

If an incorrect item qualifies for replacement, we will create a new order using the same shipping speed you selected originally.

  • Please email us three photos of the item you received from different angles to help us process your replacement quickly.

  • Once your replacement is confirmed, you do not need to return the incorrect item.

Items Not Received After 30 Days

If your order hasn’t arrived within 30 days (excluding shipments showing “Delivered” on the carrier’s website, e.g., USPS or Canada Post), you qualify for a free replacement.

  • We will send the replacement using the same shipping speed as your original order.